What
This feature allows you to view and manage your users’ screens without any initial setup. It helps you to quickly resolve any issues, increase revenue, and enhance customer satisfaction with your product.
Who
This is suitable for businesses, particularly those in the tech industry, that provide customer support or technical assistance services. It can also be useful for companies that offer remote training or troubleshooting services.
How
– Use it for remote troubleshooting and support, allowing you to see exactly what the user is seeing and quickly diagnose and resolve issues.
– Improve customer satisfaction by providing quick and effective support, leading to happier customers and increased loyalty.
– Use it for training and onboarding, allowing you to guide users through processes and ensure they are using your product correctly.
– Monitor and optimize user experience, identifying areas where users may be struggling or encountering issues and making improvements to the product.
– Use it for sales demos and presentations, allowing you to showcase your product and its features in real-time, while also addressing any questions or concerns the prospect may have.
